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Nickel Plate Express offers an extraordinary train riding experience in Noblesville, IN with your choice together with your family, friends and colleagues.

Frequently Asked Questions

Terms & Conditions for Nickel Plate Express Railbike Tours

  1. Arrival Time: Please ensure that you arrive 30 minutes early for your scheduled tour. Late arrivals will result in the inability to participate, and no refunds will be provided for missing the designated start time.
  2. Weight and Height Limit: For safety reasons, each participant must adhere to a maximum weight limit of 250 lbs. and a height limit of 6’4. If a participant exceeds this limit upon arrival, they will be denied access to the Railbike tour, and no refunds will be issued.
  3. Liability Waiver: All participants must sign the accident waiver and release of liability form before commencing the tour. Parents are responsible for their children’s conduct throughout the entire duration of the tour.
  4. Booking Responsibility: The person making the tour reservation is accountable for ensuring that all guests are aware of and adhere to the terms and conditions.
  5. Safety Guidelines: Participants are required to follow the instructions provided by tour guides for their own safety. Maintain a safe distance between railbikes, and exercise caution to prevent injuries to yourself and others.
  6. No Smoking Policy: Smoking or the use of any smoking products is prohibited during the tour to ensure the comfort of riders following behind.
  7. Seat Belt Requirement: All riders must keep their seat belts fastened at all times while on the Railbikes.
  8. Remaining on the railbike: Participants are not allowed to dismount during the tour, considering the presence of railbikes approaching from behind.
  9. Environmental Responsibility: Help maintain a clean environment by refraining from littering along the ride. Trash barrels are available at the base of operations.
  10. Medical Assistance: In case of medical problems during the tour, it is the responsibility of other riders to assist in reaching a point where medical help can be contacted. Tour guides carry First Aid kits for minor injuries.

Disclaimer: It is the responsibility of the booking individual to inform the company if any special arrangements or treatments are required for anyone in their group.

Cancellation Policy: A $25.00 per bike or $15 per seat cancellation fee applies to all requested cancellations. Refunds, minus the cancellation fee(s), are applicable for cancellations made up to 48 hours before the tour. Tours canceled within 48 hours of departure are non-refundable.

Weather Conditions: Tours will proceed in the rain. Cancellations due to dangerous weather conditions will be determined by tour guides, with full refunds issued.

Intoxication Policy: The company reserves the right to refuse tour bookings for individuals under the influence of drugs or alcohol, with no refunds provided.

Rescheduling: Rescheduling is permitted up to 48 hours before the tour. No rescheduling is allowed within 48 hours of the tour. Rescheduled tours must be booked for the same year as the current booking.

Missed Tour Start Time: No refunds are given for late arrivals, missed tour starts, or cancellations on the reservation day.

No Credits or Refunds for:

  • Booking errors
  • Double bookings
  • Unused seats